What we will do for you..

We offer a comprehensive range of consultancy and training services including;

Evaluation Services

• Organisational Culture Analysis.
• Staff Diversity Focus Groups.
• Customer Diversity Focus Groups.
• Staff/Customer Interface Evaluation Programmes.
• Cross Cultural On-Line Assessment.

Training Programmes

• Understanding Diversity.
• Managing Diversity.
• The Principles of Managing Diveristy
• Diversity Mentoring/Coaching
• Appreciative Enquirey in Diversity Management
• Openminds On-Line Diversity Learning
• When Cultures Collide Programme
• Understanding Cultural Diversity.
• Managing Cultural Diversity
• Cross Cultural mentoring/Coaching
• Cross Cultural Training Training
• Cross Cultural Call Centre Training
• Cross Cultural Heath Care Training
• Integrating a Diverse Workforce
• Recruiting From a Diverse Workforce.

Ongoing Consultancy Services

• Diversity Mystery Shopper Programmes.
• Change Agent Services.
• Customer Satisfaction.